A variety of strategies are typically employed. Signature-based detection involves searching for known malicious patterns in executable code. However, it is possible for a user to be infected with new malware in which no signature exists yet. To counter such so called zero-day threats, heuristics can be used. One type of heuristic approach, generic signatures, can identify new viruses or variants of existing viruses for looking for known malicious code (or slight variations of such code) in files. Some antivirus software can also predict what a file will do if opened/run by emulating it in a sandbox and analyzing what it does to see if it performs any malicious actions. If it does, this could mean the file is malicious.
However, no matter how useful antivirus software is, it can sometimes have drawbacks. Antivirus software can degrade computer performance if it is not designed efficiently. Inexperienced users may have trouble understanding the prompts and decisions that antivirus software presents them with. An incorrect decision may lead to a security breach. If the antivirus software employs heuristic detection (of any kind), the success of it is going to depend on whether it achieves the right balance between false positives and false negatives. False positives can be as destructive as false negatives. In one case, a faulty virus signature issued by Symantec mistakenly removed essential operating system files, leaving thousands of PCs unable to boot.[1] Finally, antivirus software generally runs at the highly trusted kernel level of the operating system, creating a potential avenue of attack.[2]
In addition to the drawbacks mentioned above, the effectiveness of antivirus software has also been researched and debated. One study found that the detection success of major antivirus software dropped over a one-year period.[3]
History
There are competing claims for the innovator of the first antivirus product. Possibly the first publicly documented removal of a computer virus in the wild was performed by Bernt Fix in 1987.[4][5]
An antivirus program to counter the Polish MKS vir was released in 1987. Dr. Solomon's Anti-Virus Toolkit, AIDSTEST and AntiVir were released by in 1988. Dr. Ahn Chul Soo (Charles Ahn, founder of AhnLab Inc) in South Korea also released the antivirus software called 'Vaccine Ⅰ' in June 10, 1988[citation needed]. By late 1990, nineteen separate antivirus products were available including Norton AntiVirus and McAfee VirusScan.[citation needed] Early contributors to work on computer viruses and countermeasures included Fred Cohen, Peter Tippett, John McAfee and Ahn Chul Soo.
Before Internet connectivity was widespread, viruses were typically spread by infected floppy disks. Antivirus software came into use, but was updated relatively infrequently. During this time, virus checkers essentially had to check executable files and the boot sectors of floppy and hard disks. However, as internet usage became common, initially through the use of modems, viruses spread throughout the Internet.[6]
Powerful macros used in word processor applications, such as Microsoft Word, presented a further risk. Virus writers started using the macros to write viruses embedded within documents. This meant that computers could now also be at risk from infection by documents with hidden attached macros as programs.[7]
Later email programs, in particular Microsoft Outlook Express and Outlook, were vulnerable to viruses embedded in the email body itself. Now, a user's computer could be infected by just opening or previewing a message. This meant that virus checkers had to check many more types of files. As always-on broadband connections became the norm and more and more viruses were released, it became essential to update virus checkers more and more frequently. Even then, a new zero-day virus could become widespread before antivirus companies released an update to protect against it.[8]
Identification methods
There are several methods which antivirus software can use to identify malware.
Signature based detection is the most common method. To identify viruses and other malware, antivirus software compares the contents of a file to a dictionary of virus signatures. Because viruses can embed themselves in existing files, the entire file is searched, not just as a whole, but also in pieces.[9]
Malicious activity detection is another approach used to identify malware. In this approach, antivirus software monitors the system for suspicious program behavior. If suspicious behavior is detected, the suspect program may be further investigated, using signature based detection or another method listed in this section. This type of detection can be used to identify unknown viruses or variants on existing viruses.[citation needed]
Heuristic-based detection, like malicious activity detection, can be used to identify unknown viruses. This can be accomplished in one of two ways: file analysis and file emulation.[citation needed]
File analysis is the process of searching a suspect file for virus-like instructions. For example, if a program has instructions to reformat the C drive, the antivirus software might further investigate the file. One downside of this feature is the large amount of computer resources needed to analyse every file, resulting in slow operation.[citation needed]
File emulation is another heuristic approach. File emulation involves executing a program in a virtual environment and logging what actions the program performs. Depending on the actions logged, the antivirus software can determine if the program is malicious or not and then carry out the appropriate disinfection actions.[10]
Signature based detection
Traditionally, antivirus software heavily relied upon signatures to identify malware. This can be very effective, but cannot defend against malware unless samples have already been obtained and signatures created. Because of this, signature-based approaches are not effective against new, unknown viruses.
When antivirus software scans a file for viruses, it checks the contents of a file against a dictionary of virus signatures. A virus signature is the viral code. If a virus signature is found in a file the antivirus software can resort to some combination of quarantine, repair or deletion. Quarantining a file will make it inaccessible, and is usually the first action antivirus software will take if a malicious file is found. Encrypting the file is a good quarantining technique because it renders the file useless without the encryption key.[citation needed]
Sometimes a user wants to save the content of an infected file because viruses can sometimes embed themselves in files, called code injection, and the file may be essential to normal operation. To do this, antivirus software will attempt to repair the file. To do this, the software will try to remove the viral code from the file. Unfortunately, some viruses might damage the file upon injection.[citation needed]
If a file repair operation fails, usually the best thing to do is to just delete the file. Deleting the file is necessary if the entire file is infected.[citation needed] This may be necessary in the case of infected ZIP files, or similar "packed" files.
Because new viruses are being created each day, the signature-based detection approach requires frequent updates of the virus signature dictionary. To assist the antivirus software companies, the software may allow the user to upload new viruses or variants to the company, allowing the virus to be analyzed and the signature added to the dictionary.[9]
Signature-based antivirus software typically examines files when the computer's operating system creates, opens, closes, or e-mails them. In this way it can detect a known virus immediately upon receipt. System administrators can schedule antivirus software to scan all files on the computer's hard disk at a set time and date.[citation needed]
Although the signature-based approach can effectively contain virus outbreaks, virus authors have tried to stay a step ahead of such software by writing "oligomorphic", "polymorphic" and, more recently, "metamorphic" viruses, which encrypt parts of themselves or otherwise modify themselves as a method of disguise, so as to not match virus signatures in the dictionary.[11]
An emerging technique to deal with malware in general is whitelisting. Rather than looking for only known bad software, this technique prevents execution of all computer code except that which has been previously identified as trustworthy by the system administrator. By following this "default deny" approach, the limitations inherent in keeping virus signatures up to date are avoided. Additionally, computer applications that are unwanted by the system administrator are prevented from executing since they are not on the whitelist. Since organizations often have large quantities of trusted applications, the limitations of adopting this technique rests with the system administrators' ability to properly inventory and maintain the whitelist of trusted applications. Viable implementations of this technique include tools for automating the inventory and whitelist maintenance processes.[citation needed]
Suspicious behavior monitoring
The suspicious behavior approach does not attempt to identify known viruses, but instead monitors the behavior of all programs. If one program tries to write data to an executable program, for example, the antivirus software can flag this suspicious behavior, alert a user and ask what to do.[citation needed]
The suspicious behavior approach provides protection against zero day viruses that are not yet in the dictionary. However, it can also sound a large number of false positives and users may become desensitized to the warnings. This problem has worsened since 1997, since many more non-malicious program designs came to modify other executables without regard to this false positive issue. In recent years, however, sophisticated behavior analysis has emerged, which analyzes processes and calls to the kernel in context before making a decision, which gives it a lower false positive rate than rules-based behavior monitoring.[citation needed]
Heuristics
Some more sophisticated antivirus software uses heuristic analysis to identify new malware or variants of known malware. Three methods are used: file analysis, file emulation, and generic signatures.[citation needed]
File analysis is the process by which antivirus software will analyze the instructions of a program. Based on the instructions, the software can determine whether or not the program is malicious. For example, if the file contains instructions to delete important system files, the file might be flagged as a virus. While this method is useful for identifying new viruses and variants, it can trigger many false positives.[citation needed]
The second heuristic approach is file emulation, which runs the target file in a virtual system environment, separate from the real system environment. The antivirus software would then log what actions the file takes in the virtual environment. If the actions are found to be damaging or malicious, the file may be marked a virus. But again, this method can trigger false positives.[citation needed]
Another type of heuristics is generic signatures.[citation needed]
Many viruses start as a single infection and through either mutation or refinements by other attackers, can grow into dozens of slightly different strains, called variants. Generic detection refers to the detection and removal of multiple threats using a single virus definition. [12]
For example, the Vundo trojan has several family members, depending on the antivirus vendor's classification. Symantec classifies members of the Vundo family into two distinct members, Trojan.Vundo and Trojan.Vundo.B.[13][14]
While it may be advantageous to identify a specific virus, it can be quicker to detect a virus family through a generic signature or through an inexact match to an existing signature. Virus researchers find common areas that all viruses in a family share uniquely and can thus create a single generic signature. These signatures often contain non-contiguous code, using wildcard characters where differences lie. These wildcards allow the scanner to detect viruses even if they are padded with extra, meaningless code. [15] Padded code is used to confuse the scanner so it can't recognize the threat.
A detection that uses this method is said to be "heuristic detection."
Virus removal tools
A virus removal tool is software for removing specific viruses from infected computers. Unlike complete antivirus scanners, they are usually not intended to detect and remove an extensive list of viruses; rather they are designed to remove specific viruses, usually more effectively than normal antivirus software. Sometimes they are also designed to run in places that regular antivirus software can't. This is useful in the case of a severely infected computer. Examples of these tools include McAfee Stinger and the Microsoft Windows Malicious Software Removal Tool (which is run automatically by Windows update).
Issues of concern
Performance
Some antivirus software can considerably reduce performance. Users may disable the antivirus protection to overcome the performance loss, thus increasing the risk of infection. For maximum protection, the antivirus software needs to be enabled all the time[citation needed] — often at the cost of slower performance (see also software bloat).
Security
Antivirus programs can in themselves pose a security risk as they often run at the 'System' level of privileges and may hook the kernel — Both of these are necessary for the software to effectively do its job, however exploitation of the antivirus program itself could lead to privilege escalation and create a severe security threat. Arguably, use of antivirus software when compared to the principle of least privilege is largely ineffective when ramifications of the added software are taken into account.
Unexpected renewal costs
Some commercial antivirus software end-user license agreements include a clause that the subscription will be automatically renewed, and the purchaser's credit card automatically billed, at the renewal time without explicit approval. For example, McAfee requires users to unsubscribe at least 60 days before the expiration of the present subscription[16] while BitDefender sends notifications to unsubscribe 30 days before the renewal.[17] Norton Antivirus also renews subscriptions automatically by default.[18]
Open source and free software applications, such as Clam AV, provide both the scanner application and updates free of charge and so there is no subscription to renew.[19]
Privacy
Some antivirus programs may be configured to automatically upload infected or suspicious files to the developer for further analysis. Care should be taking when deploying antivirus software to ensure that documents containing confidential or proprietary information are not sent to the product's developer without prompting the user.
Rogue security applications
Some antivirus programs are actually malware masquerading as antivirus software, such as WinFixer and MS Antivirus.[20]
False positives
If an antivirus program is configured to immediately delete or quarantine infected files (or does this by default), false positives in essential files can render the operating system or some applications unusable.[21]
Heuristic analysis can also detect safe programs as malware if the programs in question use certain functions such as accessing the screen directly; mainly keygens and some modern games suffer from this, as they use keyboard hooks the antivirus program automatically associates with keyloggers (keygens are also often scanned for their serial number generation algorithms as a form of copyright-enforcement).[citation needed]
Running multiple antivirus programs concurrently can degrade performance and create conflicts.[22] It is sometimes necessary to temporarily disable virus protection when installing major updates such as Windows Service Packs or updating graphics card drivers.[23] Active antivirus protection may partially or completely prevent the installation of a major update.
Mobile devices
Viruses from the desktop and laptop world have either migrated to, or are assisted in their dispersal by mobile devices. Antivirus vendors are beginning to offer solutions for mobile handsets. These devices present significant challenges for antivirus software, such as microprocessor constraints, memory constraints and new signature updates to these mobile handsets.
Effectiveness
Studies in December 2007 have shown that the effectiveness of antivirus software has decreased in recent years, particularly against unknown or zero day attacks. The German computer magazine c't found that detection rates for these threats had dropped from 40-50% in 2006 to 20-30% in 2007. At that time, the only exception was the NOD32 antivirus, which managed a detection rate of 68 percent.[3]
The problem is magnified by the changing intent of virus authors. Some years ago it was obvious when a virus infection was present. The viruses of the day, written by amateurs, exhibited destructive behavior or pop-ups. Modern viruses are often written by professionals, financed by criminal organizations.[24] It is not in their interests to make their viruses or crimeware evident, because their purpose is to create botnets or steal information for as long as possible without the user realizing. If an infected user has a less-than-effective antivirus product that says the computer is clean, then the virus may go undetected. Nowadays, viruses generally do not attempt to overwhelm the Internet by flooding. Instead, viruses take a more controlled approach, as damaging the vector of infection does not result in financial gain.
Traditional antivirus software solutions run virus scanners on schedule, on demand and some run scans in real time. If a virus or malware is located the suspect file is usually placed into a quarantine to terminate its chances of disrupting the system. Traditional antivirus solutions scan and compare against a publicised and regularly updated dictionary of malware otherwise known as a blacklist. Some antivirus solutions have additional options that employ an heuristic engine which further examines the file to see if it is behaving in a similar manner to previous examples of malware. A new technology utilized by a few antivirus solutions is whitelisting, this technology first checks if the file is trusted and only questioning those that are not.[25] With the addition of wisdom of crowds, antivirus solutions backup other antivirus techniques by harnessing the intelligence and advice of a community of trusted users to protect each other. By providing these multiple layers of malware protection and combining them with other security software it is possible to have more effective protection from the latest zero day attack and the latest crimeware than previously was the case with just one layer of protection.
Cloud antivirus
In current antivirus software a new document or program is scanned with only one virus detector at a time. CloudAV would be able to send programs or documents to a network cloud where it will use multiple antivirus and behavioural detection simultaneously. It is more thorough and also has the ability to check the new document or programs access history.[26]
CloudAV is a cloud computing antivirus developed at a product of scientists of the University of Michigan. Each time a computer or device receives a new document or program, that item is automatically detected and sent to the antivirus cloud for analysis. The CloudAV system uses 12 different detectors that act together to tell the PC whether the item is safe to open.[26][27][28]
Other computer protection methods
Antivirus card
This method was used in the early 1990s by DOS users and involves the installation of an ISA interface card which takes over the DOS interrupt and monitors the WRITE operation.
Network firewall
Network firewalls prevent unknown programs and Internet processes from accessing the system protected. However, they are not antivirus systems as such and thus make no attempt to identify or remove anything. They may protect against infection from outside the protected computer or LAN, and limit the activity of any malicious software which is present by blocking incoming or outgoing requests on certain TCP/IP ports. A firewall is designed to deal with broader system threats that come from network connections into the system and is not an alternative to a virus protection system.
On the other hand, most present-day viruses are designed to either steal confidential data or assist in remotely taking over the system - and they cannot perform their function if the firewall denies them Internet access, essentially making them harmless.[citation needed]
System virtualization
This method virtualizes the working system, which prevents the actual system from being altered by a virus as it stops any alteration attempts to the whole system under virtualization. Although this may in general be the case, infection may spread to the non-virtual system if the virus is so conceived that after infecting the virtual system, it will break (crack) the virtualization environment by using one of its exploits and then spread to the non-virtual environment.[citation needed]
In general, without any antivirus software the virtual system can still be infected and suffer damage or malicious action, but as soon as the system is shut down and restarted, all the changes and damage previously done to the virtual system will be reset. This way, the system is protected and the virus is removed. However, any damages to unprotected or unvirtualized data will remain, as will the malicious effects it has caused such as data theft.[citation needed]
Since not all virtualization software loads the virtual computer from a standard (unchangeable) boot image, in certain cases it works just as any real computer which has its own (virtual) hard disk, i.e. infection with a virus will have to be cured in order to disinfect the system, or the virtual system will have to be destroyed (deleted) in order to get rid of the damage. This is the case for VMware and VirtualPC, if there is set up a virtual computer with its own virtual hard disk. Virtualization software like Sandboxie may prevent infection from spreading to the main (non-virtual) system and then indeed the only damage made by the virus is data/identity theft, i.e. stealing the data which is made available by the non-virtual system to the virtual browsing/document processing environment. As mentioned before, if Sandboxie has exploits, a virus may use such exploits in order to infect the non-virtual environment.[citation needed]
Online detection
Some antivirus vendors maintain websites with free online scanning capability of the entire computer, critical areas only, local disks, folders or files. Examples include Kaspersky Online Scanner[29] and ESET Online Scanner.[30]
Some other online sites provide only scanning of files uploaded by users. These online sites use multiple virus scanners and provide a report to the user about the uploaded file. Examples of online scanners include Jotti's malware scan,[31] COMODO Automated Analysis System[32] and VirusTotal.com.[33]
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